Payment statuses
status
Description
new
A coin withdrawal transaction has been created using force_commit: false and needs to be commited within 30 seconds
pending
A coin withdrawal transaction has been created using force_commit: true or it has just been commited
processing
This is a transitional status, it may take us a couple of seconds to change the status to sent
sent
This status means that we have just broadcast the transaction on the Network. As soon as the transaction gets its 1st confirmation, the status will be changed to completed
completed
The transaction has been sent
on_hold
The transaction has been put on hold. Please contact us via [email protected] for further updates
failed
Something went wrong. The transaction hasn't been processed. The payment will change its status either to completed or cancelled. We recommend watching for callbacks with the status update
cancelled
The transaction has been cancelled
The status of FAILED is not the final one. The payment will update its status either to COMPLETED or CANCELLED soon. We recommend contacting Cryptopay at [email protected] and watching for callbacks with the status update before you take any action regarding such payment on your side.
Last modified 8mo ago
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