Invoice statuses

Invoices have several status and status_context options.
Status
Status context
Description
new
null
An invoice has been created and Cryptopay is waiting for a transaction
completed
null
The transaction has been processed successfully and the invoice amount credited to your account
unresolved
underpaid
The invoice has been underpaid and must be resolved
unresolved
overpaid
The invoice has been overpaid and must be resolved
unresolved
paid_late
The invoice has been paid after the validity time period and must be resolved
unresolved
illicit_resource
The received cryptocurrency transaction evaluated as High-Risk, therefore the Invoice transaction has been put on hold. Our Transaction Monitoring team will review this transaction to make a decision on whether we will be able to process this payment and add the funds to your merchant account balance or we will have to send the funds back to a sender. Refer to the Risks section to get more details on what High-Risk transactions are and why we take it very seriously 
refunded
null
The full transaction amount has been refunded
cancelled
null
The invoice hasn't been paid or the broadcasted transaction hasn't been confirmed on the network within 14 days

Invoice payment sequence

How to handle exceptions

Last updated 6 months ago

Status	Status context	Description
`new`	`null`	An invoice has been created and Cryptopay is waiting for a transaction
`completed`	`null`	The transaction has been processed successfully and the invoice amount credited to your account
`unresolved`	`underpaid`	The invoice has been underpaid and must be resolved
`unresolved`	`overpaid`	The invoice has been overpaid and must be resolved
`unresolved`	`paid_late`	The invoice has been paid after the validity time period and must be resolved
`unresolved`	`illicit_resource`	The received cryptocurrency transaction evaluated as High-Risk, therefore the Invoice transaction has been put on hold. Our Transaction Monitoring team will review this transaction to make a decision on whether we will be able to process this payment and add the funds to your merchant account balance or we will have to send the funds back to a sender. Refer to the Risks section to get more details on what High-Risk transactions are and why we take it very seriously
`refunded`	`null`	The full transaction amount has been refunded
`cancelled`	`null`	The invoice hasn't been paid or the broadcasted transaction hasn't been confirmed on the network within 14 days