# Payout statuses

| Status       | Description                                                                                                                                                                   |
| ------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `new`        | The coin withdrawal transaction has been created using `force_commit: false` and needs to be committed within 30 seconds                                                      |
| `pending`    | The coin withdrawal transaction has been created using `force_commit: true` or it has just been committed                                                                     |
| `processing` | This is a transitional status, it may take us a couple of seconds to change the status to completed                                                                           |
| `sent`       | This status means that we have just broadcast the transaction on the Network. As soon as the transaction gets its 1st confirmation, the status will be changed to `completed` |
| `completed`  | The transaction has been sent                                                                                                                                                 |
| `on_hold`    | In case the transaction amount exceeds a maximum transaction amount limit, we put such transaction on hold                                                                    |
| `failed`     | Something went wrong. The transaction hasn't been processed                                                                                                                   |
| `cancelled`  | The transaction has been cancelled                                                                                                                                            |

{% hint style="danger" %}
The status of FAILED is not the final one. The payment will update its status either to COMPLETED or CANCELLED soon. We recommend contacting Cryptopay at <support@cryptopay.me> and watching for callbacks with the status update before you take any action regarding such payment on your side.
{% endhint %}

Here is how all this works:

<figure><img src="https://files.cryptopay.me/b2b/git_book_files/15_Invoice_Payout_Statuses.svg" alt=""><figcaption></figcaption></figure>